How we work with you
The answers people ask for before they book — cost, timeline, ownership, and what happens when something breaks.
- What does it cost?
- Fixed scope, quoted in writing before anything starts. An ops teardown is $250 AUD (45-minute call plus a written automation plan, credited toward any build). A one-week automation sprint is $990 AUD. Larger systems usually land between $2k–$4k AUD. No retainers, no hourly billing.
- How long does it take from first contact to go-live?
- A teardown call is usually booked within a few days. A sprint is one week end to end. Chatbots typically go live in 1–2 weeks; larger workflow systems in 4–8 weeks. You get dated milestones in writing before work starts.
- What happens after launch — do you keep running it, or do I take over?
- You own it. Everything runs in your accounts, on your keys, and we hand over the code, the docs and the logins at the end of the build. Nothing is locked to us.
- If something breaks or needs a tweak, how is that handled and at what cost?
- Anything we built that breaks is fixed free for 30 days after handover. After that, fixes are quoted per job or covered by an optional monthly care plan — your choice, and never a condition of the build. New scope is quoted as a new fixed-scope sprint.
- How much of my time does this take?
- About two hours in total: one 45-minute call, giving us access to the tools involved, and one review round before go-live. We do the rest.
- What proof do you have that this works?
- Named, checkable builds rather than anonymous case studies: Ebb (Stripe revenue recovery), Australian Power (WhatsApp quote automation), Second to None (painting and renovation ops), Invest With Alison (financial-education funnel) and an AI tools directory. Each one is written up on this site with what was built and what changed.