For clinics and practices in Australia
The front desk is full.The phone still gets answered.
When reception is with a patient, the phone keeps ringing. We set up what answers the everyday calls, books and moves appointments where your system allows it, sends the reminders and passes anything clinical to your team.
- Done for you by Robert
- Fixed quote in writing
- Live in 14 days
Illustrated example3 of 3 handled
- 8:52am · Calls at a busy deskAnswered. Check-up booked for Tuesday 3:15pm.
- 1:20pm · Empty chairsWaitlist texted. The 2:30pm is filled.
- 9:00am · Recalls that slipRecall text sent with a booking link.
What we set up for clinics and practices.
Calls answered, appointments booked
It books, moves and cancels appointments in your calendar, with a text to confirm.
See it belowThe everyday questions answered
Parking, fees, what to bring and how rebates work, answered on your website and by phone.
See it belowReminders and recalls
Reminders before each visit and a recall when a check-up is due, sent on your schedule.
See it belowReviews after the visit
A short thank-you text with a link to your review page, sent after the appointment.
See it below
Try it on Smile Studio Dental.
A made-up dental business, so you can see each part working. Press play, type a question, move the sliders. Nothing is called, texted or booked.
Voice receptionist
Example callTalk to Grace.
Grace answers every call for Smile Studio Dental, asks the right questions and passes the job to your team.
Live calls run on your own demo link
Try asking
- Can I book a check-up next week?
- Do you see children?
- I chipped a tooth, can I come in today?
Simulated: nothing was booked or sent.
An example call: a prepared script, not a recording. On a demo link made for your business you can talk to it live.
Website chat
GuidedChat with Grace.
Guided answers: the prepared questions use set replies. Live AI chat runs on a demo link made for your business.
Lead follow-up
Follow up every lead until they book.
New enquiries get a short sequence over a week. Reply as the lead and watch it adjust.
- Day 0
- Day 1
- Day 3
- Day 7
Simulated: nothing was sent.
Review funnel
Turn happy customers into Google reviews.
After each job the customer gets one short text. Try it as the customer.
Every rating gets the same Google review link. Reviews are never filtered by score.
Missed-call text-back
Every missed call gets a text back.
When nobody can pick up, the caller gets a text within seconds and the job lands with your team instead of a competitor.
Press Play to watch the first minute after a missed call.
Simulated: nothing was sent.
Revenue estimate
What missed calls could be worth.
Move the sliders to match Smile Studio Dental. The estimate updates as you go.
Estimate: missed calls × share won back × average job. Not a forecast or a measured result, and it leaves out costs and capacity.
What it won't do
- It never gives medical advice or discusses results.
- It doesn't read clinical notes. It only needs your calendar.
- Your team decides what it says about fees and rebates.
Works with your tools
Clinics usually run on a practice system such as Cliniko, Nookal or Halaxy. On the free call we check whether yours lets other apps make bookings. If it does, we connect to it. If not, changes come to your team to confirm.
From first call to running.
- Free call30 minutes with Robert on where enquiries and quotes slip.
- Fixed quoteIn writing. Half upfront, half when it is live.
- Live in 14 daysTested on your calls and questions first, or your setup fee back.
- 30 days of fixesFree. Monthly care after that is optional.
Questions clinics and practices ask.
- Is patient information safe?
- It only needs your calendar and the caller's contact details. It doesn't read clinical notes. Everything is set up in your own accounts, and we go through your privacy obligations on the free call.
- What if someone calls with something urgent?
- It tells them to call 000 in an emergency and passes anything else urgent straight to your team. You set those rules.
- Will it replace our receptionist?
- No. It covers the calls your team can't get to, like busy mornings, lunch and after hours, so they spend less time on the phone and more with patients.
- What does it cost?
- The first call is free: 30 minutes with Robert, no obligation. After it you get a fixed quote in writing. Half is paid upfront and half when it is live, and it is live within 14 days or your setup fee comes back. Monthly care afterwards is optional.
Real client work
Every demo in one place
Hear it on a real call.
Book a free 30-minute call with Robert. We set up a demo with your business name, your services and your questions, and send you the link. On it, the voice assistant can take a live call from you.
- Fixed quote in writing
- Live in 14 days or your setup fee back
- You own everything we build