Missed-call text-back · Australia

Missed a call? They get a text straight back

Plenty of callers won't leave a voicemail. They ring the next business on the list. Missed-call text-back sends them a text from your business straight away, so the conversation keeps going while you're still on the tools.

  • A text from your business name straight after a missed call
  • Replies come straight to your phone or inbox
  • A never-text list for family, suppliers and regulars
  • Texting account in your name, so you own it

Sound familiar?

When it earns its keep

  • You're on a roof, under a sink or with a client
  • Two calls come in at once and one rings out
  • Someone rings at 7pm and won't leave a message
  • You're driving between jobs and can't pick up

Step by step

How it works

  1. A call to your business number goes unanswered.
  2. Straight away, the caller gets a short text from your business asking what they need.
  3. Their reply comes to you as a normal message, with their number, so you can pick it up when you're free.
  4. If they don't reply, nothing else is sent. One text, no chasing.

What you get

What the caller gets

New jobText · straight after the call
From
Your business name
Says
Sorry we missed you, we're on a job.
Asks
What can we help with?
Their reply
Blocked drain, Palm Beach
Reply sent to your phone
Illustrated example with made-up details.

Illustrated example. Names and details are made up.

Where it stops

Where it stops

  • It sends one text per missed call. It doesn't keep messaging people.
  • It won't text numbers on your never-text list, or private numbers.
  • It says what you've approved, nothing else.

How it starts

Often the quickest win

Text-back is usually the fastest thing to get going, because it doesn't change how you answer the phone. We start with a free 30-minute call, then a paid pilot with a fixed quote, live in 14 days or your setup fee back. Once it's working, we keep it running monthly and adjust the wording as you go.

Client work

One job first, then we kept it running

A voice-coaching studio in Australia started with one fixed-quote job. We now look after their bookings, reminders and enquiries month to month. The write-up says what we fixed, what changed and what we haven't measured yet.

Read the case study

Questions

Common questions

Does it use my existing number?
Where your phone provider supports call forwarding and business texting, yes. If it doesn't, we set up a local number that forwards to your phone. We check which one fits on the free call.
Who pays for the texts?
The texting account is in your name, so you pay the provider directly at their rates. We don't mark it up. We tell you roughly what to expect before anything goes live.
Will it text my mum, my supplier or the bank?
No. You give us a never-text list (family, suppliers, regulars, anyone you'd rather call back yourself) and those numbers are skipped. Private and blocked numbers are skipped too.
What if they text back after hours?
The reply lands with you as a normal message. If you also have the AI receptionist, it can answer simple questions and book the job straight away.
How is this different from the AI receptionist?
Text-back is the simple version: a missed call gets a text. The receptionist actually answers the call and talks to the caller. Plenty of businesses start with text-back and add the receptionist later.

How we work with you

The answers people ask for before they book: cost, timeline, ownership, and what happens when something breaks.

What does it cost?
The first call is free: 30 minutes, no charge and no obligation. Most work starts with a paid pilot on one job, quoted in writing on fixed scope before anything starts: half upfront, half when it's live, and live in 14 days or your setup fee back. Keeping it running after that is a monthly fee, also quoted up front. Website fixes and rebuilds are quoted the same way. There is no hourly billing.
How long does it take from first contact to go-live?
The first call is usually booked within a few days. A first setup is live within 14 days of the quote being agreed and access to your accounts, or your setup fee comes back. Larger automation systems take 4–8 weeks, and a website rebuild 2–5 weeks depending on the number of pages. You get dated milestones in writing before work starts.
What happens after launch? Do you keep running it, or do I take over?
Both. You own it: everything runs in your accounts, on your keys, and you get the logins and the instructions. For systems that answer calls and chase work, we keep them running monthly after the pilot, so you don't have to babysit them. Nothing is locked to us.
If something breaks or needs a tweak, how is that handled and at what cost?
Anything we built that breaks is fixed free for 30 days after handover. After that, systems we keep running are looked after as part of the monthly service, and one-off fixes to anything else are quoted per job. New work is quoted as a new fixed-scope job.
How much of my time does this take?
About two hours in total: one 30-minute call, giving us access to the tools involved, and one review round before go-live. We do the rest.
What proof do you have that this works?
Real client work, written up on this site with what was built and what changed: Australian Power (WhatsApp quote automation), Second to None (painting and renovation ops), Invest With Alison (financial-education funnel), and a voice-coaching studio we have run month to month since the first job. Where a result was not measured, the write-up says so.

Who you actually work with

Robert Iuoras

Founder & lead developer

Scopes, builds and runs every TaskDriver.ai system, from the Gold Coast. The person on your first call is the person doing the work. No account managers and no handoff between the pitch and the build.

  • Shipped WhatsApp quote automation for Australian Power
  • Delivered ops automation and web for Second to None and Invest With Alison
  • Reads and tests the week's AI releases, so what you get is current rather than last year's stack