The answers people ask for before they book: cost, timeline, ownership, and what happens when something breaks.
- What does it cost?
- The first call is free: 30 minutes, no charge and no obligation. Most work starts with a paid pilot on one job, quoted in writing on fixed scope before anything starts: half upfront, half when it's live, and live in 14 days or your setup fee back. Keeping it running after that is a monthly fee, also quoted up front. Website fixes and rebuilds are quoted the same way. There is no hourly billing.
- How long does it take from first contact to go-live?
- The first call is usually booked within a few days. A first setup is live within 14 days of the quote being agreed and access to your accounts, or your setup fee comes back. Larger automation systems take 4–8 weeks, and a website rebuild 2–5 weeks depending on the number of pages. You get dated milestones in writing before work starts.
- What happens after launch? Do you keep running it, or do I take over?
- Both. You own it: everything runs in your accounts, on your keys, and you get the logins and the instructions. For systems that answer calls and chase work, we keep them running monthly after the pilot, so you don't have to babysit them. Nothing is locked to us.
- If something breaks or needs a tweak, how is that handled and at what cost?
- Anything we built that breaks is fixed free for 30 days after handover. After that, systems we keep running are looked after as part of the monthly service, and one-off fixes to anything else are quoted per job. New work is quoted as a new fixed-scope job.
- How much of my time does this take?
- About two hours in total: one 30-minute call, giving us access to the tools involved, and one review round before go-live. We do the rest.
- What proof do you have that this works?
- Real client work, written up on this site with what was built and what changed: Australian Power (WhatsApp quote automation), Second to None (painting and renovation ops), Invest With Alison (financial-education funnel), and a voice-coaching studio we have run month to month since the first job. Where a result was not measured, the write-up says so.