How we work with you
The answers people ask for before they book: cost, timeline, ownership, and what happens when something breaks.
- What does it cost?
- The first call is free: 30 minutes, no charge and no obligation. Setups are quoted in writing on fixed scope before anything starts: half upfront, half when it is live, and live in 14 days or your setup fee back. Bigger builds and website fixes or rebuilds are quoted the same way. Ongoing care after launch is optional and monthly. UK and US businesses are quoted in pounds or US dollars, and there is no hourly billing.
- How long does it take from first contact to go-live?
- The first call is usually booked within a few days. A first setup is live within 14 days of the quote being agreed and access to your accounts, or your setup fee comes back. Larger automation systems take 4–8 weeks, and a website rebuild 2–5 weeks depending on the number of pages. You get dated milestones in writing before work starts.
- What happens after launch? Do you keep running it, or do I take over?
- You own it. Everything runs in your accounts, on your keys, and we hand over the code, the docs and the logins at the end of the build. Nothing is locked to us.
- If something breaks or needs a tweak, how is that handled and at what cost?
- Anything we built that breaks is fixed free for 30 days after handover, and everything we run reports a heartbeat so we usually know before you do. After that, fixes are quoted per job or covered by an optional monthly care plan. It is your choice and never a condition of the build. New scope is quoted as a new fixed-scope build.
- How much of my time does this take?
- About two hours in total: one 30-minute call, giving us access to the tools involved, and one review round before go-live. We do the rest.
- What proof do you have that this works?
- Named, checkable builds rather than anonymous case studies: Australian Power (WhatsApp quote automation), Second to None (painting and renovation ops), Invest With Alison (financial-education funnel) and an AI tools directory. Each one is written up on this site with what was built and what changed.
