The answers people ask for before they book: cost, timeline, ownership, and what happens when something breaks.
- What does it cost?
- The diagnostic is free: 30 minutes plus a written plan, with no charge and no obligation. After that it depends on the job, so we quote each one in writing on fixed scope rather than publishing a band: one workflow set up end to end, a full AI and automation build, or a website fix or rebuild. Ongoing Care after launch is optional and monthly. AUD, and no hourly billing. We work the number out with you on the call.
- How long does it take from first contact to go-live?
- The diagnostic is usually booked within a few days. A quick setup is normally done inside a week. Chatbots and single workflows typically go live in 1–2 weeks; larger automation systems in 4–8 weeks, and a website rebuild in 2–5 weeks depending on the number of pages. You get dated milestones in writing before work starts.
- What happens after launch? Do you keep running it, or do I take over?
- You own it. Everything runs in your accounts, on your keys, and we hand over the code, the docs and the logins at the end of the build. Nothing is locked to us.
- If something breaks or needs a tweak, how is that handled and at what cost?
- Anything we built that breaks is fixed free for 30 days after handover, and everything we run reports a heartbeat so we usually know before you do. After that, fixes are quoted per job or covered by an optional monthly care plan. It is your choice and never a condition of the build. New scope is quoted as a new fixed-scope build.
- How much of my time does this take?
- About two hours in total: one 30-minute diagnostic call, giving us access to the tools involved, and one review round before go-live. We do the rest.
- What proof do you have that this works?
- Named, checkable builds rather than anonymous case studies: Australian Power (WhatsApp quote automation), Second to None (painting and renovation ops), Invest With Alison (financial-education funnel) and an AI tools directory. Each one is written up on this site with what was built and what changed.