Is patient information safe?

The receptionist only needs your calendar and the caller's contact details. It doesn't read clinical notes. Everything is set up in your own accounts, and we go through your privacy obligations on the free call.

What if someone calls with something urgent?

It tells them to call 000 in an emergency and passes anything else urgent straight to your team. You set those rules.

Will it replace our receptionist?

No. It covers the calls your team can't get to, like busy mornings, lunch and after hours, so they spend less time on the phone and more time with patients.

Do I keep my phone number?

Yes. Calls you don't answer are forwarded to the receptionist, so customers keep ringing the number they already know. We check how your phone provider handles forwarding on the free call.

Will it annoy my customers?

It keeps calls short and sticks to what you've approved. You choose what it says and when it hands over to a person, and you hear it on test calls before it takes a real one.

AI receptionist · Clinics

An AI receptionist for clinics

When the front desk is with a patient, the phone still rings. Our AI receptionist answers, books and moves appointments, handles the questions you get every day, and passes anything clinical straight to your team.

Books, moves and cancels appointments
Answers the everyday questions: parking, fees, what to bring
Takes a message for anything clinical, and never gives advice
Covers busy mornings, lunch breaks and after hours

Book a free 30-minute call How the receptionist works All services

Sound familiar?

The calls you're missing

New patients wanting a first appointment
Existing patients moving or cancelling
Everyday questions: parking, fees, rebates, what to bring
Anything clinical, which belongs with your team

Step by step

What happens on a call

A call the front desk can't take forwards to the receptionist.
It answers in your clinic's name and works out what the caller needs.
Bookings and changes go into your calendar, if your booking system allows it, with a text to confirm.
Anything clinical or sensitive becomes a message for your team to call back.

What you get

What lands on your phone

New jobCall at lunch · 12:40pm

Caller: Sam, existing patient
Needs: Move Thursday's appointment
Moved to: Monday, 9:15am

Calendar updated, confirmation texted

Illustrated example. Names and details are made up.

Where it stops

What it won't do

It never gives medical advice or discusses results.
It doesn't read clinical notes. It only needs your calendar.
Your team decides what it can say about fees and rebates.

Your systems

Works with what you've got

Clinics usually run on a practice system such as Cliniko, Nookal or Halaxy. On the free call we check whether yours lets other apps make bookings. If it does, we connect to it. If not, changes come to your team to confirm.

How it starts

A paid pilot, then we run it

A free 30-minute call first, to see whether it's worth doing. Then a paid pilot with a fixed quote: half upfront, half when it's live, and live in 14 days or your setup fee back. Once it's doing its job, we keep it running monthly and tune it as you go.

Client work

One job first, then we kept it running

A voice-coaching studio in Australia started with one fixed-quote job. We now look after their bookings, reminders and enquiries month to month. The write-up says what we fixed, what changed and what we haven't measured yet.

Read the case study

Questions

Common questions

Is patient information safe?: The receptionist only needs your calendar and the caller's contact details. It doesn't read clinical notes. Everything is set up in your own accounts, and we go through your privacy obligations on the free call.
What if someone calls with something urgent?: It tells them to call 000 in an emergency and passes anything else urgent straight to your team. You set those rules.
Will it replace our receptionist?: No. It covers the calls your team can't get to, like busy mornings, lunch and after hours, so they spend less time on the phone and more time with patients.
Do I keep my phone number?: Yes. Calls you don't answer are forwarded to the receptionist, so customers keep ringing the number they already know. We check how your phone provider handles forwarding on the free call.
Will it annoy my customers?: It keeps calls short and sticks to what you've approved. You choose what it says and when it hands over to a person, and you hear it on test calls before it takes a real one.

Other industries

How we work with you

The answers people ask for before they book: cost, timeline, ownership, and what happens when something breaks.

What does it cost?: The first call is free: 30 minutes, no charge and no obligation. Most work starts with a paid pilot on one job, quoted in writing on fixed scope before anything starts: half upfront, half when it's live, and live in 14 days or your setup fee back. Keeping it running after that is a monthly fee, also quoted up front. Website fixes and rebuilds are quoted the same way. There is no hourly billing.
How long does it take from first contact to go-live?: The first call is usually booked within a few days. A first setup is live within 14 days of the quote being agreed and access to your accounts, or your setup fee comes back. Larger automation systems take 4–8 weeks, and a website rebuild 2–5 weeks depending on the number of pages. You get dated milestones in writing before work starts.
What happens after launch? Do you keep running it, or do I take over?: Both. You own it: everything runs in your accounts, on your keys, and you get the logins and the instructions. For systems that answer calls and chase work, we keep them running monthly after the pilot, so you don't have to babysit them. Nothing is locked to us.
If something breaks or needs a tweak, how is that handled and at what cost?: Anything we built that breaks is fixed free for 30 days after handover. After that, systems we keep running are looked after as part of the monthly service, and one-off fixes to anything else are quoted per job. New work is quoted as a new fixed-scope job.
How much of my time does this take?: About two hours in total: one 30-minute call, giving us access to the tools involved, and one review round before go-live. We do the rest.
What proof do you have that this works?: Real client work, written up on this site with what was built and what changed: Australian Power (WhatsApp quote automation), Second to None (painting and renovation ops), Invest With Alison (financial-education funnel), and a voice-coaching studio we have run month to month since the first job. Where a result was not measured, the write-up says so.

Who you actually work with

Robert Iuoras

Founder & lead developer

Scopes, builds and runs every TaskDriver.ai system, from the Gold Coast. The person on your first call is the person doing the work. No account managers and no handoff between the pitch and the build.

Shipped WhatsApp quote automation for Australian Power
Delivered ops automation and web for Second to None and Invest With Alison
Reads and tests the week's AI releases, so what you get is current rather than last year's stack

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Other things we set up for Australian service businesses. Not sure which one you need? Book a free call and we'll work it out.